Customer Service

Madelynn Boam, Client Communications

Madelynn Boam, Client Communications at TLC Pet Hospital

I was born in Farmington, NM. I didn’t stay in New Mexico for long though and I’ve lived pretty much everywhere in the west. Out of all of the places I have lived though, South Dakota is by far my favorite. I’ve really made myself at home with the wonderful wilderness surrounding the area.

I am still a high school student; however, I graduate this year. I’ve been very fortunate to work at TLC and enjoy every second of working as a receptionist. Doctor Teets has been very understanding about my work, school, life balance and has helped me along every second of the way.

I plan to get my Masters in Nuclear Physics at The University of Lincoln in Nebraska. I’ve already been accepted into the university with honors. In terms of school, I am in the top 1% of Stevens High School and have taken almost every advanced placement course that Stevens has to offer.

I do love to work with animals even though I am a physics head. I have two guinea pigs of my own, Thomas and Augustine, and can’t wait to get a dog once I’m done with my degree. I was offered the idea of working at TLC from my aunt who was a vet tech at the time.

Outside of TLC, I am involved in the Stevens High School German Club, the Stevens Joint AP Design Group, and I tutor students in math and science. Outside of school, I am very passionate about hiking, drawing, reading, and playing Dungeons and Dragons with a small group of friends.

If you come to the clinic and get me started talking about any of those things, I won’t stop until it’s time to close the clinic. I hope to see you and your furry critters at TLC

Ava Boam, Client Services

Ava Boam, Client Services at TLC Pet Hospital

My name is Ava. I was born in New Mexico but have spent most of my life here in Rapid City, I moved here with my mom and my sister when I was 7 and I’ve loved the Black Hills ever since. I started at TLC during the summer before my senior year and Dr. Teets worked with me so much during school, so I was able to work while still participating in the Color Guard at Stevens.

I graduated this year at Rapid City High School, and I plan to work at TLC for a while now that I can work more. I love the environment that my coworkers and our clients create, along with seeing all the adorable animals that walk through our doors. As for pets, in my house we have two dogs named Sullivan and Aleu, along with three cats named Apollo, Chimi and Safire. Apollo is my cat, while the rest of the animals are my mom’s, I love them all so much.

After working at TLC for a while I’ve been thinking about going to school for Cosmetology, that won’t be for a while but it’s my passion along with helping animals. Outside of TLC, I also enjoy hiking, painting, drawing, and hanging out with my friends.